Can I cancel an order?
Though the DHARTI KE LAAL website itself does not have any option to cancel an order once the payment is made, you can definitely get in touch with our Customer Service on +91 7000432543 at the earliest (within 24 hours of placing the order) with your Order No. to cancel it. If your order has not been processed, we can cancel it and refund the amount back in your account through Online Transfer / Cheques.
Can I modify or change my order?
Our helpful and friendly Customer Service Executives are always at your service in case you want to modify your order; simply call +91 7000432543. Please note if your order has already been shipped, we will not modify your order. They will also be happy to help you if you want to update your shipping address. Remember to be as quick as possible and contact our Customer Service at the earliest for anything like this.
I’ve cancelled an order. By when can I expect a refund?
Once your order has been cancelled, we will immediately process the refund. Your refund will be in the form of Online Transfer/ Cheque within 30 Days.
How do I contact DHARTI KE LAAL Customer Service Team?
You can get in touch with our Customer Service by emailing us at info.dhartikelaal@gmail.com or can call & Whatsapp us on +917000432543
between 10 a.m. and 7 p.m.